Administrative & Communication Support
Let me handle the details while you delight the guests!
Helping you focus on what matters most
Overwhelmed by the daily grind? Let me lighten the load.
Running a hospitality business is exhilarating – but it can also be exhausting. Between managing staff, juggling orders, ensuring top-tier guest experiences, and keeping operations smooth, there’s often little time left for the behind-the-scenes tasks that help your business thrive.
With over a decade of experience in hospitality – spanning restaurants, food manufacturing, and international roles in France and New Zealand – I understand the pressure firsthand.
That’s where I come in.
As your dedicated virtual assistant, I handle the admin, streamline your processes, and keep things running efficiently, so you can focus on what you do best: creating unforgettable experiences for your guests.
Why choose Efficiently Yours Virtual Assistant?
I help you reclaim your time and stay on top of the details that keep your business running smoothly.
Whether you run a restaurant, manage a hotel, or plan unforgettable events, my virtual assistant services are tailored to support you. From managing emails and calendars to coordinating suppliers, tracking inventory, and supporting your marketing efforts – I take care of the admin, so you can focus on what you do best.
With over a decade of hands-on hospitality experience – including time in restaurants, food manufacturing, and international roles in France and New Zealand – I understand your world and bring efficiency with precision.
Let’s chat. Book a free discovery call today and we’ll create a plan that works for you.
Services designed to simplify & elevate your business
I offer flexible service packages to fit exactly what you need – or we can create a custom solution that works just for you. My goal is to take the pressure off, so you can focus on what truly matters.
Struggling to keep up with admin while running your business?
I get it – you’ve got a lot on your plate. That’s where I come in.
Whether you choose one of my ready-to-go service packages or we create something custom for your business, I’ll take care of the admin so you can focus on what truly matters.
Frequently asked questions
What types of businesses do you work with?
I specialise in supporting hospitality businesses like restaurants, cafés, hotels, and event planners – but my admin skills go beyond the industry. So if you're after efficient, reliable support, I’m more than happy to help!
How do your service packages work?
I offer flexible service plans based on how many hours of support you need each month. You can pick from my set packages or we can tailor something to suit your exact needs.
What tasks can you help with?
I offer a wide range of administrative support, from email and calendar management to supplier coordination, inventory tracking, marketing help, event planning, payroll support, and more. Not sure if I can help with something specific? Just ask – I’m happy to chat!
Do you work remotely or in person?
I mainly provide virtual assistance, but depending on where you're located and what you need, I can offer in-person support for certain tasks or projects.
How do I know if hiring a virtual assistant is right for me?
If you're feeling swamped by admin tasks, struggling to stay on top of emails, bookings, or supplier management, or just need more time to focus on your business, a virtual assistant could be a game-changer for you. Book a free discovery call, and let's chat about how I can help.
What are your payment terms?
Payments for service packages are made upfront, and I accept a variety of payment methods. For custom projects, we’ll agree on a payment structure that works best for both of us before we get started.
How do I get started?
It’s simple! Just book a free 30-minute discovery call, and we’ll chat about your needs, goals, and find the best service plan for you.
A virtual assistant you can trust!
When you hire a virtual assistant, you want someone who’s not just skilled but also credible, professional, and committed to high standards. I bring over a decade of experience in hospitality and administration, backed by industry-recognised credentials.
Professional Recognition & Training – I hold a Diploma in Business Administration, which means I’m formally trained in business operations, project management, and admin best practices.
Industry Experience – My background covers restaurant management, food manufacturing, and business support, giving me a solid understanding of the unique challenges hospitality businesses face.
Technology & Software Expertise – I have solid experience with Microsoft 365, email marketing platforms, scheduling tools, and financial software like Xero (with formal training).
Commitment to Best Practices – I’m always upskilling to stay ahead of industry trends, so you can count on me to provide the latest efficiency strategies and tools.
By choosing Efficiently Yours, you’re partnering with a highly experienced professional who truly understands your business needs and is dedicated to delivering top-notch support.
"Her ability to handle high-pressure situations while maintaining quality and consistency was remarkable."
~Shane, General Manager
'The key is in not spending time, but in investing it.'
– Stephen R. Covey
I can’t wait to help get those things off your to-do list.
Experienced hospitality support, booking management, event coordination, and guest service for busy businesses.
Your Virtual Assistant
Charlotte Layec
Efficiently Yours Virtual Assistant
Phone: +64 21 0869 7402
Email: charlotte@efficientlyyours.co.nz
Currently taking new clients
Administrative & Communication Support
Email management & inbox zero
Calendar & scheduling support
Data entry & record keeping
Basic website updates
Guest communication templates
Reservation & booking management
Project & Business Support
Project management & execution
Marketing campaign assistance
Social media management & content creation
Staff scheduling & payroll support
Staff training program development
Admin systems overhaul
Event & Operations Management
Event planning & coordination (small to large-scale)
Supplier research & coordination
Menu design & updates
Inventory management
Customer service support
Health & safety audits & training